Frequently Asked Questions
Everything you need to know about Edward Martin home essentials.
What is the typical shipping timeframe for furniture items?
Standard shipping usually takes 5-10 business days. For larger furniture pieces requiring white-glove delivery, please allow 2-3 weeks for scheduling and transit.
What is your return policy for home decor?
We offer a 30-day return window for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Do you offer international shipping?
Currently, Edward Martin ships exclusively within the continental United States and Canada. We are working on expanding our logistics to other regions soon.
Are your wood products sustainably sourced?
Yes, we prioritize sustainability. All our timber is sourced from FSC-certified forests, ensuring that your home pieces are both beautiful and environmentally responsible.
Can I track the status of my order?
Absolutely. Once your order is dispatched, you will receive an email with a tracking number and a link to monitor your shipment in real-time.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.